The Kern County Superintendent of Schools Office recognizes that its employees are a valuable resource. There are great benefits to be realized from a workforce that is racially and culturally diversified; therefore, the Office operates on a merit system as part of its personnel management program. The merit system is designed to provide a fair and equitable personnel management program dedicated to the recruitment, retention, and development of employees on the basis of merit and job-related qualifications. It assures fair treatment of applicants and employees in all aspects of personnel administration without regard to race, national origin, religion, age, gender, disability, medical condition, martial status, or sexual orientation, and with proper regard for the privacy and constitutional rights of citizens.

The Office is education related; however, the services provided touch a far larger segment of the community. As a public agency it holds a public trust, so the Office strives to maintain a high standard of accountability. The Kern County Superintendent of Schools Office places a strong focus on customer service and sensitivity towards staff, clients, and the public.